General Return Policy

Customers should note that many of our products are pre-owned or used. We will not accept any return or exchange for any products after placing an order unless there is a substantial-quality issue, such as the product being broken, bent, and/or torn at the point of purchase or is not authentic. If there is a substantial-quality issue at the point of purchase, products are eligible for return or exchange up to 5 calendar days after receipt of product. If 5 days have passed since the receipt of the product, we regret that we cannot offer refunds or exchanges. To be eligible for a return, your item must be unused, unworn, unaltered, and in the same condition at the time of purchase. It must also be returned in the original seal. To complete your return, we require a receipt or proof of purchase, and the product must be returned to us.